Emergency support is available after business hours, weekends and holidays.
Because our servers are monitored at all times, it's likely we are already
aware of any outages. Nonetheless, if you are an existing customer and your website or mail server is not
accessible, please use the form below to let us know about it.
It is highly recommended that a help desk ticket is submitted prior to paging us, so we are capable of
discussing the problem with you through the help desk. Please
click here to
submit a help desk ticket before using this form. If you do not
have a help desk account, we will contact you via your preferred alternate
We will be contacting you or looking for your ticket within just a few minutes!
Be sure to provide
details in the form below or the ticket so we are able to start our investigation
Email is not required to talk with us on the
help desk. All you need is an internet connection.
Account Website Address:
Your help desk ticket number and/or phone number:
*Ticket is required for immediate acknowledgement of
If your mail server is not accessible, please provide an alternate email
Type your Message, and please include as many
details or specific error messages as needed:
Your information will remain
proprietary and confidential.